Refund Policy
Effective date: August 29, 2026
Thirty days, refunded in full
If Reign is not for you, email us within 30 days of your first charge and we will refund it in full. You do not need to explain why, and there is no form to fill in and no retention call.
How to ask
Email support@meetreign.com from the address on your account and say you would like a refund. That is the whole process.
If you email from a different address, tell us which account it is for so we can find it.
What happens next
- We reply to confirm, and issue the refund through Stripe, our payment processor.
- The refund returns to the card or account you paid with. Stripe typically takes 5–10 business days to post it, depending on your bank — that part is not in our hands.
- Your subscription is cancelled at the same time, so you are not charged again. You do not need to cancel separately first.
After the first 30 days
You can cancel at any time and you will not be charged again. We do not refund past periods outside the 30-day window as a matter of course — but if something has gone genuinely wrong, email us anyway. We would rather hear about it.
Your data
A refund does not by itself delete your account. If you want your data removed, you can delete your account from Settings, which erases your workspace, disconnects any linked bank connections, and is not reversible. See our Privacy Policy for what that covers.
Questions
Email support@meetreign.com.